01How your money is held
- Predict is not a bank. Balances are not FDIC-insured and are not interest-bearing.
- You can request a withdrawal of your available balance at any time from your profile; requests are paid within two business days.
- Cash committed to an open prediction is at the exchange until the market settles — that's the contract you bought.
02Where predictions execute
Every prediction you place is a real event contract on Polymarket US, a Designated Contract Market regulated by the U.S. Commodity Futures Trading Commission and cleared by QCX Clearing. Predict submits the order under its institutional account and attributes the fill to you.
- One contract, or nothing. Orders are fill-or-kill at your quoted price plus a small slippage cap — they never rest half-filled at a worse price.
- The exchange's book, not ours. The odds you see are the live order book of that exchange, refreshed every few seconds.
- Winning contracts pay $1 each when the exchange settles the market, credited straight to your balance.
03Account security
- Passwordless login. You sign in with a one-time code sent to your email — there's no reusable password to steal or phish.
- Exchange credentials never touch the browser. Orders are signed server-side with keys that exist only in our infrastructure.
- Encrypted transport. All traffic is served over HTTPS.
- What you can do: protect your inbox with a strong password and two-factor authentication, and never share a login code — we will never ask you for one.
04How markets resolve
A market is a real question with a stated resolution source and a close time. The exchange settles it to the outcome that actually happened under its published rules; Predict then pays every winning contract in your ledger.
- Resolution is decided by the exchange, not by Predict.
- If a real-world outcome is contested, settlement can take longer while the source confirms it.
- Settled positions and payouts stay on your profile as a permanent record.
05Pricing & fees
- One fee, shown up front. Predict charges 2% of your stake, displayed in the ticket before you confirm. The payout you're quoted is already net of it.
- No spread games. You trade against the exchange's real book at its real price.
- Exchange fees. The exchange charges a small per-contract fee on fills, which Predict absorbs out of its platform fee.
06Your data
We collect the minimum needed to run the service — your verified email, an approximate region, your ledger and order history, and basic usage data. Your display name and avatar live on your own device. We don't sell your personal information. Full details are in the Privacy Policy.
07When something's wrong
If a fill looks wrong, a market seems to have settled incorrectly, or a payout didn't arrive, contact us and we'll investigate against the exchange's execution and settlement records.
- Email info@onesync.music with the market and, if you have it, the order reference from your profile.
- We aim to acknowledge reports within two business days.
- Found a security vulnerability? Report it privately to the same address before disclosing it publicly.
08Contact
If anything on Predict doesn't match what's written here, we want to know: info@onesync.music.
